Yesterday, I posted about the frustration I had getting the Carelink software to work on my Mac. I mentioned in my article that I got my husband to help me install the Java plug-in but in case anybody out there has the same problem I had and doesn’t have my hubby to help them, below I have provided some screenshots of what he did on how to get Carelink software to work on a Mac:
These instructions apply to the latest Mac OSX (10.8.4), running the latest version of Safari (6.0.5). Macs do not come with Java installed by default- my husband explained that’s to protect users from the numerous security risks Java poses. You should only allow trusted sites, like Minimed, to run any Java content on your computer.
Log onto Caremark’s website. Yesterday I tried three different web browsers but today I am sticking with Safari (and it’s working). First few screens are going to be very similar to yesterday. You will see this when going to the website:
Click OK, then click the Missing Plug-in words on the page and you will get this screen:
When you click “More Info” on the pop-up, it will take you to Java’s website:
Select Java in the last row under System Preferences
Make sure you quit and reopen Safari for the changes to take affect. Log back into Carelink’s website. You should now get this pop-up
A few final thoughts. I’m not sure if this is a problem for anyone else. I seem to always run into a problem with my Mac when trying to upload my data. Hopefully, you don’t have the same issues that I do but if you do have any issues maybe this will help you some. I’m not an expert with computers so I can’t guarantee what I have done will work for everyone who is having issues. I did look at Medtronic’s website for support on Carelink issues and it didn’t seem to cover the issue I had with Java. My husband also wanted me to make a point to warn everyone to be careful with what you download on your computer. 🙂
Hope this helps and happy Friday :).