I want to start this post by saying that I love my insulin pump and I love my CGM. Sure I’ve had issues with my CGM but now that I’ve worked past them, I couldn’t imagine a day without my CGM. My insulin pump I love for obvious reasons and despite it not changing much since I got my first one in 1997, I also would never want to go a day without it. However, one thing I really dislike is that Medtronic’s Carelink software for uploading pump data doesn’t work well with a Mac.
I used to always upload my cgm/pump data at my old job which used a PC and I never had an issue. But once I quit that job and started working for my husband’s company, I had to adapt and use my Mac to upload and view data. Apple is not a fan of Java since it has security issues and the Carelink software uses Java so already there is a disconnect.
I don’t upload my data often. I did the other day because I wanted the graphs for my Perfect Day of Diabetes. I hadn’t logged in to the website since March-oops. I used Safari and went to the website. This is the pop-up I got:
However, after I clicked OK, the pop-up kept coming up. I had no idea what was going on so I switched to Google Chrome. On Chrome, I got this pop-up:
This was a little more promising so I clicked OK and then I went to download Java and oh what do you know but Java doesn’t like Chrome:
So I finally gave Firefox a go and Firefox let me download Java.
So I began my download
Yay, the download worked but then when I went back to Carelink’s website on Firefox, it kept redirecting me to Java’s webpage to download Java all over again (I couldn’t get a screenshot of Firefox because it kept redirecting me). Grr….
So since I knew I had the latest Java, I went back to Safari. This time I got a different screen:
At least this was an improvement over the first time I tried Safari. At this point, I was beyond frustrated so I enlisted my husband to help out and he was able to go to my Mac’s Security settings and set carelink.minimed.com to “Allow Always” the Java Plug-In. Apparently Java will only run when a website is set to “Allow Always.”
Finally, I was able to log on and get my pretty graphs-yay!